On hold telephone messages aim to keep the caller engaged, informed and reassured. The tone of voice I’ve used on these recordings is friendly, approachable and professional. I think that’s what most businesses would like to think about themselves!
A professional answer message can elevate your business above others just by giving your customers a better impression of you when they call. Why only invest in your physical or online presence? If your phone rings zero times a year, that make senses. But if you're often getting messages after hours or when you're busy, why not pay attention there as well?
To me it’s like a feature film where the audio is recorded in a bathroom on an old tape deck!
On hold message 4
We're sorry to keep you waiting, your call will be handled shortly.